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Your IT infrastructure is a key asset to your business, making it crucial to keep it in good working order. That is why we offer IT support and maintenance services for companies to ensure the optimal performance of your equipment.
IT Support and Maintenance
Services Included in our Support and Maintenance
Our IT experts are trained to handle all types of technical issues, including hardware and software failures, viruses, and malicious attacks. We also offer equipment upgrade services to ensure you benefit from the latest technology and the highest level of security.
Why choose ALTENTIA for your IT support?
- IT experts trained to handle all types of technical issues.
- High-quality maintenance services to ensure the optimal performance of your IT infrastructure.
- Affordable pricing tailored for small and medium-sized enterprises.
- Rapid response in the event of a failure to minimize downtime.
FAQ – IT Support Casablanca
What is the response time for IT troubleshooting?
At ALTENTIA, we guarantee an intervention within 2 hours in Casablanca for priority contracts. For standard troubleshooting, intervention is within 4 hours.
What types of IT issues do you handle?
We handle: hardware failures, viruses and malware, network issues, data backup, and cloud migration. Expertise in Windows, Mac, and Linux.
Do you offer maintenance packages?
Yes, packages tailored for SMEs. Contracts include: preventive maintenance, unlimited phone support, on-site intervention, and SLA guarantees.
Do you operate outside of Casablanca?
Headquartered in Casablanca but operating throughout Morocco: Rabat, Marrakech, Tangier, Agadir. 24/7 remote support available.
ALTENTIA Key Figures
- 15+ years of IT experience
- 500+ companies supported
- 98% satisfaction rate
- 2h response time
- 24/7 support availability